Senior Intake Specialist

Taio Connect ยท ๐Ÿ“ Canggu,Ubud,Denpasar,Jimbaran,Nusa Dua,Kuta,Badung ยท Diposting 2026-10-09
FULL_TIMEโญ TERVERIFIKASI
IDR 12000000 - 18000000

Taio Connect is seeking a highly skilled and experienced Senior Intake Specialist to join our dynamic team. In this role, you will be responsible for managing the intake process of new clients, ensuring a smooth and efficient onboarding experience. This position offers a competitive salary and the opportunity to work in a vibrant and international environment.

As a Senior Intake Specialist, you will play a crucial role in our company's growth and success. You will be the first point of contact for new clients, providing them with the information and support they need to make informed decisions about our services.

If you are passionate about customer service and have a proven track record of success in a similar role, we encourage you to apply. Join us and be part of a team that values innovation, collaboration, and excellence.

๐Ÿ“‹ Tanggung Jawab Pekerjaan

Manage the intake process of new clients, from initial contact to final onboarding.,Provide exceptional customer service to new clients, answering their questions and addressing their concerns.,Coordinate with other departments to ensure a seamless onboarding experience for new clients.,Maintain accurate and up-to-date records of all client interactions and data.,Identify and address any issues or challenges that may arise during the intake process.,Provide regular reports and updates on the status of new client intakes.,Participate in team meetings and contribute to the development of intake processes and procedures.,Stay up-to-date with industry trends and best practices in client intake and onboarding.

๐ŸŽ“ Kualifikasi & Syarat

Bachelor's degree in a related field or equivalent experience.,Minimum of 3 years of experience in a client intake or customer service role.,Proven track record of success in managing the intake process for new clients.,Excellent communication and interpersonal skills.,Strong organizational and time-management skills.,Proficiency in using office software, such as Microsoft Office or Google Workspace.,Familiarity with CRM systems and client management software is a plus.,Ability to work well in a team and collaborate effectively with other departments.

๐Ÿ› ๏ธ Keahlian

Customer serviceClient managementCommunicationOrganizationProblem-solvingAttention to detailTime managementTeamwork
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